Frequently Asked Questions
Everything you need to know about shopping with T'EYES.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At T'EYES, we are committed to ethical fashion. We work closely with certified manufacturers to ensure our fabrics are high-quality and produced under fair labor conditions.